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Support line

Bringing up children can be tough at times. You are not alone.

Every day we hear from parents and carers from across Scotland that raising their babies, children and teenagers is harder than ever. All stages of growing up bring their own unique challenges. 

We know being a parent can be tough. Whether you’re concerned about paying family bills, baby milestones, toddler tantrums, social media, bullying, exam stress or mental health our friendly team can support you. 

Our support line offers emotional, practical and financial help.  

If you are struggling, feeling overwhelmed, have a feeling that something isn’t quite right or just need to hear a friendly voice, please get in touch. 

Struggling to pay your bills?

A staggering one in four children in Scotland are living in poverty.

Feeling isolated and alone, thousands of parents and carers are stressed every day just trying to make ends meet. Too many are struggling to provide the basics for their children, put food on the table and keep them warm.

Every year we help put millions of pounds back into the pockets of families who are struggling to make ends meet by helping them claim the benefits and entitlements they are due.

We can help you too.

Worried about a child in your community?

We all need to look out for children who may be at risk of experiencing abuse or neglect. Children can’t protect themselves and they need our help to stay safe.

If you have concerns about a child’s wellbeing it can be difficult to know what to do. Please don’t leave it to chance. Our support line will listen and help you work through what’s best for the child. 

Our priority is to protect children and help families get the support they need. We’re here for all Scotland’s children and we’re here for you. 

If you think a child is in immediate danger, you should contact the police by ringing 999. 

You can talk to us for support

Call us free on
08000 28 22 33
Email

Get support today

If you live in Scotland, call 08000 28 22 33 free, browse our website for advice and support, or start a webchat.  

You can talk to us seven days a week, Monday to Friday, 9am - 9pm and weekends, 9am – noon. 

If you live in England please contact Family Lives for further support. 

" The Children First support line is a lifeline we wish we had known about sooner. "
Support line caller

We're here if you need support

Looking for help?

There is no such thing as a perfect family and whatever challenges you are facing, we can help. Explore this site for support and advice.

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Children First, 83 Whitehouse Loan, Edinburgh, EH9 1AT.
Registered Scottish Charity number: SC 016092. Children First | © 2025
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